Villagers welcomes Batho Pele celebrations

Mayor Mihloti Muhlope addresses community members during the Batho Pele celebrations at Ha-MuteleMayor Mihloti Muhlope addresses community members during the Batho Pele celebrations at Ha-Mutele

Local villagers commended Musina Municipality for bringing services closer to the people during the Batho Pele celebrations held at Ha-Mutele soccer ground, outside Masisi. The area falls under ward 12 of Musina Local Municipality.

Led by Musina Mayor, Cllr Mihloti Muhlope, government and municipal officials provided services for the local communities who usually travel more than 100km to Musina town to access those services. Mayor Muhlope said it is important to restore the dignity of all South Africans after the attainment of democracy in 1994. “Everyone has the right to access government services despite their geographical location. Community members should report if government and municipal officials are not treating them with dignity. That is why we encourage employees to have identification cards so that community members are able to identify them. As a responsible government, we are compelled to abide by Batho Pele principles whenever we serve our people. We will ensure that public servants are appropriately skilled to render services to citizens with speed and at a lower cost.”

Muhlope said Batho Pele principles were developed to serve as acceptable policy and legislative framework regarding service delivery in the public service. “These principles are aligned with the Constitutional ideals of promoting and maintaining high standards of professional ethics, providing service impartially, fairly, equitably and without bias, utilizing resources efficiently and effectively and responding to people's needs.  We encourage our citizens to participate in policy and decision-making processes of their democratic government. Our benchmark is to render an accountable, transparent, and development-oriented public administration.”

She said all government officials and councilors should always adhere to Batho Pele principles of Consultation, setting service standards, increasing access, ensuring courtesy, providing information, openness and transparency, redress, and value for money.  “In addition to the Batho Pele principles, we are rolling out campaigns that include instilling ethos of public service aimed at inculcating a new culture of responsiveness, dedication and patriotic commitment in the minds of public servants as part of a strategy of building a public service cadre," said the Mayor.

Government departments and stakeholders joined the municipality to render services at the venue of the event. 

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